Why ‘EasyJet: The Web’s Favourite Airline’ Still Rules The MBA Classroom

The case method was invented at Harvard Business School, where the first-ever case was published more than 100 years ago

The most popular business school case ever written isn’t about a Silicon Valley unicorn, a Wall Street titan, or a globe-spanning conglomerate. It’s about a low-cost airline. 

EasyJet: The Web’s Favourite Airline, authored at IMD a quarter century ago, sits at No. 1 on The Case Centre’s list of the 50 bestselling cases of all time. The story of a scrappy low-cost carrier’s rise in the cutthroat European airline market remains a mainstay in MBA and executive classrooms because it fuses strategy, marketing, and execution into one tightly crafted narrative.

For more than two decades, faculty have leaned on the easyJet case to demonstrate how a challenger business model can upend an industry. “It is an easy-to-identify category, elucidating a strategy, low-cost airlines, that was just emerging in Europe, and had a colorful protagonist in Stelios,” says Nirmalya Kumar, professor of marketing of the Lee Kong Chian School of Business at Singapore Management University and one of the case’s two authors. “It is also a case that can be used by faculty in a variety of disciplines like strategy, marketing, operations, innovation, and entrepreneurship. Furthermore, it is easy to read and with a detailed teaching note. The first time I taught it, the student reaction told me that we had a hit. But for it to be so successful, luck is also involved as there are so many great cases.”

STRATEGY & ENTREPRENEURSHIP DRIVE THE TOP TITLES

Besides easyJet, strategy cases dominate the broader Top 50, a list of which was provided to Poets&Quants by the Case Centre. Unilever in Brazil: Market Strategies for Low-Income Consumers (INSEAD) and Swatch (Harvard) are perennial favorites, forcing students to wrestle with emerging-market growth and brand differentiation. They show why strategy remains the backbone of MBA pedagogy — it offers problems without easy answers, the kind that spark debate from São Paulo to Singapore. (See the full list below, with links to each case.)

Leadership dilemmas are also common on the list. Harvard’s Wolfgang Keller at Königbrau and Benihana of Tokyo continue to generate adoption worldwide, inviting discussion on management style, cross-cultural leadership, and organizational design. Entrepreneurship and innovation — stories that allow students to experience the uncertainty of product launches and market entry decisions — round out the list, with titles like Aqualisa Quartz: Simply a Better Shower still in heavy circulation.

THE CASE METHOD FACES NEW PRESSURES

Harvard has 21 cases among the top 50 bestsellers, most of any school — appropriate for the place where the first case was written more than 100 years ago. INSEAD of France and Singapore boasts 14 of the bestselling cases, including six of the top 10. IMD has six others after easyJet.

For all its durability, the case method itself is not immune to disruption. Generative AI now allows students to instantly summarize, analyze, and even propose solutions to cases before they walk into class — a shortcut that threatens to sap the spontaneous debate that has long been the hallmark of case teaching. Faculty at many schools worry that when answers are only a prompt away, it becomes harder to draw out genuine disagreement, uncertainty, and creativity in the room.

At the same time, new teaching formats — from AI-driven simulations to immersive role-plays — are gaining traction as schools experiment with more experiential learning. These approaches can put students “inside” a dilemma rather than observing it from the outside, raising the question of whether static written cases will still anchor the MBA classroom in ten years. 

For now, classics like easyJet remain essential, but the rise of AI is forcing schools to ask how the case method must evolve to stay relevant.

THE TOP 50 BEST-SELLING CASES OF THE LAST 50 YEARS

Position Reference number Title Authoring insititution Link to case
1 IMD-3-0873 easyJet: The Web’s Favourite Airline International Institute for Management Development (IMD) https://casecent.re/p/11869
2 504-009-1 Unilever in Brazil (1997-2007): Marketing Strategies for Low-income Consumers INSEAD https://casecent.re/p/62368
3 9-498-045 Wolfgang Keller at Konigsbrau-TAK (A) Harvard Business School https://casecent.re/p/44241
4 589-005-1 Swatch INSEAD https://casecent.re/p/9091
5 595-023-1 Virgin Atlantic Airways: Ten Years After INSEAD https://casecent.re/p/8696
6 592-045-1 Zantac (A) INSEAD https://casecent.re/p/8969
7 9-384-049 Honda (A) Harvard Business School https://casecent.re/p/48007
8 392-055-1 Andersen Consulting (Europe): Entering the Business of Business Integration INSEAD https://casecent.re/p/8944
9 389-025-1 Scandinavian Airlines System (SAS) in 1988 INSEAD https://casecent.re/p/9065
10 9-673-057 Benihana of Tokyo Harvard Business School https://casecent.re/p/48605
11 9-502-030 Aqualisa Quartz: Simply a Better Shower Harvard Business School https://casecent.re/p/40411
12 603-002-1 Zara McDonough School of Business, Georgetown University; Universidad de Sevilla; Warwick Business School https://casecent.re/p/21178
13 302-057-1 The Evolution of the Circus Industry (A) INSEAD https://casecent.re/p/8193
14 505-098-1 Red Bull: The Anti-Brand Brand London Business School https://casecent.re/p/63917
15 602-010-1 Marks & Spencer and Zara: Process Competition in the Textile Apparel Industry INSEAD https://casecent.re/p/8229
16 9-384-050 Honda (B) Harvard Business School https://casecent.re/p/48008
17 IMD-3-0423 Nestle-Rowntree (A) International Institute for Management Development (IMD) https://casecent.re/p/12251
18 599-038-1 Ford Ka (A): Breaking New Ground in the Small Car Market INSEAD https://casecent.re/p/8449
19 9-683-068 Shouldice Hospital Limited Harvard Business School https://casecent.re/p/48056
20 9-693-019 Toyota Motor Manufacturing, USA, Inc Harvard Business School https://casecent.re/p/46376
21 615-059-1 Zara: The World’s Largest Fashion Retailer McDonough School of Business, Georgetown University; Universidad de Sevilla; School of Management, University of Bath https://casecent.re/p/130606
22 510-103-1 Michelin Fleet Solutions: From Selling Tires to Selling Kilometers HEC Paris https://casecent.re/p/96546
23 612-006-1 Zara: Staying Fast and Fresh Anderson School of Management, University of California at Los Angeles https://casecent.re/p/107131
24 IMD-3-0424 Nestle-Rowntree (B) International Institute for Management Development (IMD) https://casecent.re/p/12252
25 390-037-1 Electrolux: The Acquisition and Integration of Zanussi INSEAD https://casecent.re/p/9002
26 9-504-016 Starbucks: Delivering Customer Service Harvard Business School https://casecent.re/p/39707
27 392-031-1 Canon: Competing on Capabilities INSEAD https://casecent.re/p/8941
28 9-711-462 Cola Wars Continue: Coke and Pepsi in 2010 Harvard Business School https://casecent.re/p/101192
29 9-792-081 Apple Computer – 1992 Harvard Business School https://casecent.re/p/46403
30 9-198-048 Citibank: Performance Evaluation Harvard Business School https://casecent.re/p/44106
31 9-495-031 Charlotte Beers at Ogilvy & Mather Worldwide (A) Harvard Business School https://casecent.re/p/45154
32 IMD-5-0537 Medi-Cult: Pricing a Radical Innovation International Institute for Management Development (IMD) https://casecent.re/p/11472
33 9-399-150 GE’s Two-decade Transformation: Jack Welch’s Leadership Harvard Business School https://casecent.re/p/41207
34 499-021-1 Lincoln Electric in China (A) INSEAD https://casecent.re/p/62367
35 IMD-5-0604 Tetra Pak (A): The Challenge of Intimacy with a Key Customer International Institute for Management Development (IMD) https://casecent.re/p/11669
36 9-385-277 Komatsu Ltd Harvard Business School https://casecent.re/p/47817
37 M333 Zappos: Happiness in a Box Stanford Graduate School of Business https://casecent.re/p/97460
38 IMD-5-0395 Mediquip SA ® International Institute for Management Development (IMD) https://casecent.re/p/12330
39 UVA-F-1353 Nike, Inc: Cost of Capital University of Virginia Darden School of Business https://casecent.re/p/1658
40 9-385-276 Caterpillar Tractor Co. Harvard Business School https://casecent.re/p/47816
41 9-694-046 Barilla SpA (A) Harvard Business School https://casecent.re/p/45722
42 9-396-357 McKinsey & Company: Managing Knowledge and Learning Harvard Business School https://casecent.re/p/44671
43 495-014-1 Branson’s Virgin: The Coming of Age of a Counter-cultural Enterprise INSEAD https://casecent.re/p/8662
44 302-058-1 Even a Clown Can Do It (B): Cirque du Soleil Recreates Live Entertainment INSEAD https://casecent.re/p/8195
45 9-701-035 The Walt Disney Company: The Entertainment King Harvard Business School https://casecent.re/p/41469
46 9B11BJ009 Healthy Life Group Ivey Business School https://casecent.re/p/122851
47 9-498-054 Rob Parson at Morgan Stanley (A) Harvard Business School https://casecent.re/p/43700
48 IMD-6-0132 Sunwind AB (A) International Institute for Management Development (IMD) https://casecent.re/p/12284
49 9-483-103 People Express (A) Harvard Business School https://casecent.re/p/48028
50 9-703-497 ZARA: Fast Fashion Harvard Business School https://casecent.re/p/39775
Source: The Case Centre

DON’T MISS RANKING THE TOP 50 BUSINESS SCHOOL CASES OF THE LAST 50 YEARS and HARVARD BUSINESS SCHOOL’S CASE METHOD IS OFFICIALLY 100 YEARS OLD

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